ISM calls on British Airways to adopt a more musician-friendly baggage policy

The Incorporated Society of Musicians (ISM) has called on British Airways to adjust its current baggage policy when it comes to musical instruments, slamming the service for its “mixed message and lack of guarantees”.

ISM’s comments follow the confusion and uncertainty from the airline about their current rules and recent coverage about their treatment of musicians on BBC Radio 4’s Today Programme, in The Telegraph, Slipped Disc, and on Alison Balsom’s Twitter.

On the Today Programme’s 20th December show, broadcaster and former professional violinist Clemency Burton-Hill highlighted the dangers of fragile and highly valuable musical instruments being put in the hold saying: “…pressure changes in the hold, humidity variation, rough handling, all of these things can cause irreparable damage to instruments.”

The ISM has written to British Airways seeking a meeting and is calling on them to adopt a musician-friendly baggage policy.

“Musicians are facing yet more uncertainty following British Airways’ mixed messages and lack of guarantees,” said ISM’s chief executive, Deborah Annetts.

“In the context of Brexit, ease of movement is increasingly important for working musicians, some of whom have to travel to Europe upwards of 40 times a year. It beggars belief that British Airways are putting more barriers in the way just as UK musicians are finding it harder to secure work on the continent.

“Given that other airlines have managed to develop more musician-friendly baggage policies, we have written to British Airways asking for an urgent meeting and are calling on them to adopt a musician-friendly policy.”


About Laura Barnes 427 Articles
Founder/Publisher of UK musical instrument industry publication MI Focus.